R & K Robinson shall not be liable for any loss to the customer arising
from delay in transit not caused by ourselves.
11 ARTWORK SUPPLIED BY THE CUSTOMER
Where the customer provides print ready artwork, R & K Robinson will not
be responsible for the quality of the finished product, provided that all
instructions received with such artwork have been followed.
12 EMERGENCY ORDERS
Certain procedures are followed by R & K Robinson to ensure that all
products despatched are of merchantable quality. If the customer
requests we by-pass any such procedures (ie proofs) in order to effect a
quicker delivery, the customer must provide a disclaimer in writing so that
responsibility for the appearance of the finished goods is passed back to
If the customer ceases to pay his debts in the ordinary course of business
or cannot pay his debts as they become due or being a company is
deemed to be unable to pay its debts or has a winding-up petition issued
against it or being a person commits an act of bankruptcy or has a
bankruptcy petition issued against him, R & K Robinson without prejudice
to other remedies shall:
(a) have the right to not proceed further with the contract or any other
work for the customer and be entitled to charge for work already
carried out (whether completed or not) and materials purchased for
the customer, such charge to be an immediate debt due to him, and
(b) in respect of all unpaid debts due from the customer have a general
lien on all goods and property in his possession (whether worked on
or not) and shall be entitled on the expiration of 14 days notice to
dispose of such goods or property in such manner and at such price
as he thinks fit and apply the proceeds towards such debts.
(c) in the event of the customer not settling all outstanding debts in line
with the credit agreement arranged with R & K Robinson, we reserve
the right to withdraw all credit facilities and/or to reclaim the goods.
14 ILLEGAL MATTER
R & K Robinson shall not be required to print any matter which in our
opinion is or may be of an illegal or libellous nature or an infringement of
the proprietary or other rights of any third party. R & K Robinson shall be
indemnified by the customer in respect of any claims, costs and expenses
arising out of any libellous matter or any infringement of copyright,
patent, design or of any other proprietary or personal rights contained in
any material printed for the customer. The indemnity shall extend to any
amounts paid in a lawyer’s advice in settlement of any claim.
15 PAPER STORAGE
To keep paper in optimum condition, certain storage criteria must be met.
No liability will be accepted for issues arising with the paper if the
following conditions are not met:
(a) Stationery should be stored at a room temperature between 16C and
25C (60F – 75F).
(b) Time should be allowed for paper to acclimatise to room conditions
when transferring from a cold room to a warm room.
(c) Stationery should be kept in original boxes until required for use.
(d) Boxes should be stored lid uppermost and not directly touching a
floor. They should not be stored close to pipes, radiators, hot air
ducts, open windows or such like.
(e) Boxes should not be stacked more than five high and should not have
any heavy weights placed upon them. They should be supported
squarely at the bottom and any partly used boxes should be placed
as the top box rather than within a stack.
16 FORCE MAJEURE
R & K Robinson shall be under no liability if unable to carry out any
provision of the contract for any reason beyond our control including
(without limiting the foregoing) Act of God, legislation, war, fire, flood,
drought, failure of power supply, lock-out, strike or owing to any inability
to procure materials required for the performance of the contract. During
the continuance of such a contingency the customer may by written notice
to R & K Robinson elect to terminate the contract and pay for work done
and materials used, but subject thereto shall otherwise accept delivery
These conditions and all other terms of the contract shall be governed
and construed in accordance with the laws of England.